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Updated 29-09-2022
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Updated 21-09-2022
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Designation - Associate
Job Location- Chennai - Sholinganallur
Skills Required-
Candidate needs to have Excellent Communication skills
Any Graduate
Vaccination 2 Dose Mandatory
Freshers can apply if they have all necessary education documents
Experienced : 1 to 3 years experience in fraud or card disputes.
Job Description:
Complete tasks related to data entry, following up on requests, complaint management, reviewing credit report, researching the system and correcting the credit bureaus, general correspondence, research
To be able to finish cases assigned within established Turnaround time
Team Player
Responsible for achieving individual key performance indicators whilst maintaining appropriate operational risk control and compliance in all activities
Any Graduate without backlogs
Notice Period- Immediate to 15 days
Shift-Any 24/7
Work location : Elcot, Shollinganallur
Walk in Interview
Walk in date-22 & 23rd Sep 2022
Timings will be 10.30 am to 12.30 pm
Wipro Limited, CDC5
468/469, 475/A, Old Mahabalipuram Road, Elcot Sez, Sholinganallur, Chennai
Contact Person- Naveen/Krishna
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Skills Required-
Good Communication skills
Any Graduate
Vaccination 2 Dose Mandatory
Candidates with US mortgage experience can apply
Experience : Fresher - 2 years experience in US mortgage can apply
2022 pass out candidates can walk-in if they have last semester marksheet issued by University
Shift-Any 24/7
Notice Period- Immediate to 15 days
Walk in Interview
Walk in date- 22 & 23rd September 2022
Timings will be 10.30 to 12.30 P.M
Wipro Limited, CDC5
468/469, 475/A, Old Mahabalipuram Road, Elcot Sez, Sholinganallur, Chennai
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Fresher Chat Associate - Rotational Shift
Redisolve Software
Time and Venue
21st September - 23 September , 9.30 AM - 5.00 PM
Redisolve Software Pvt Ltd New No. 37 Old # 23 & 24, 4th Floor, Chamiers Towers,, Chamiers Road, Teynampet, Chennai - 600 018 Landmark - Adjacent to Moopanar Flyover, Chennai
Contact - Beniel A ( 9361804263 )
Roles and Responsibilities
- Ability to Work from Office and Work from Home as per the project requirement is expected
Roles and Responsibilities :
- Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each mail / chat in accordance with company standards.
- Provide/take relevant information and update the system/s accordingly.
- Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency
- Ability to understand and handle customers
- Maintain Superior quality service by following organization standards
Important -
Walk-in
contact only if you are willing to adhere to the above.
Contact Person:
HR Team - +91 44 4202 0780 (Ext: 202/205)
Beniel A - 9361804263 (09:30 a.m. to 06;00 p.m. Monday to Saturday)
Ellakkiya P - 9361804260 (11:00 a.m. to 05;00 p.m. Monday to Friday)
Perks and Benefits
# Rotational shifts # PF, ESI or Group Insurance # Bonus & Appraisal once in a year, Performance Incentive # Overtime pay # Free meals, Free of cost Soft Skill Training, Entertainment Facilities.
LAPTOP & Internet connection must (Reimbursement applicable)
WORK FROM OFFICE
NON VOICE PROCESS INTERNATIONAL BPO
WILLING TO WORK IN THE NIGHT SHIFT / ROTATIONAL SHIFT
PREFERABLY CHENNAI CANDIDATES
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Role: CUSTOMER EXPERIENCE LEAD
Reports to: Operations Head , Customer Experience
VMax is a service based startup revolutionizing the Digital Health & Wellness market by transforming people's lives through Weight management services and Healthcare of Lifestyle-related health Conditions.
We have proudly served and transformed the lives of 7000+ clients from India and Abroad.
About the job:
At VMax we offer a Customer Journey that is all about listening to and understanding individual needs and tailoring services to meet them. Our Customer Engagement Team meets with new and existing customers to identify opportunities for service delivery and develop agreements and plans in line with individual requirements.
The Customer Experience Lead will partner with managers and relevant stakeholders to support organizational engagement with customers and clearly define the customer journey landscape. They will build and maintain comprehensive end-to-end customer journey maps that incorporate customer interactions, experiences and opinions. The Customer Experience Lead will review and monitor the customer experience with the aim of enhancing VMax’s systems and processes.
Roles and Responsibilities:
Developing insights and analytics around customer behavior, definition, demographics etc to build segmentation and a more tailored approach to engagement.
Implementing programs that test concepts and hypotheses that will lead to improved customer experience.
Identify opportunities for improvement in the development of customer and employee experience.
Work with stakeholders across the business to review and drive the end to end customer experience, including the development of new services.
Establish programs that will both determine successful impacts of these customer experiences and measure progress.
Lead the implementation and adaptation of an Agile delivery methodology.
Requirements:
Lead the Customer Journey development throughout the five stages: Understand, Engage, Agree, Go, Review; Work with managers to ensure the Customer Journey aligns with organizational structure & intent.
Review feedback loops in each stage of the Customer Journey to ascertain customer satisfaction and our ability to meet customer needs.
Develop and participate in the tracking of customer outcome measurements of satisfaction and performance and report on progress.
Provide day-to-day professional advice and support to stakeholders regarding the Customer Experience.
Engage in consultation with relevant stakeholders on issues associated with the success of customer experience projects and recommended improvements.
Contribute to the development of a customer centric culture, new service development and improved experience including customer conversion and retention.
Support the development of the skills and competence of the Customer Group across the business in relation to the Customer Journey, its process and practices.
Assist in the development and delivery of customer service training and new service propositions for customer facing employees.
Recommend alternate methods and ways of thinking to create value for customers, the business and their nominated entities.
Review and report on relevant internal and external data to inform ongoing customer experience decisions and ensure best practice transfer.
Research proposed changes to relevant laws, practices or regulations that could potentially affect the business in regards to Customer Experience, and make recommendations.
Coordinate qualitative and quantitative research that measures the full Customer Experience journey. Report findings and recommend changes to Customer Experience.
Work with the GM Customer Experience to support the business to implement insights from the customer journey.
Provide high level analysis and reporting on Customer Experience matters and trends across the organization.
Follow VMax policies and procedures and identify opportunities for continuous improvement
Key relationships:
• Internal – Marketing, Business Managers.
• External – Customers and their stakeholders, members of networks, 3rd party service providers
Knowledge, skills, experience and values required
• Demonstrated commitment to customer service, business improvement and VMax’s Values and Code of Conduct.
• Degree qualified in Marketing, Business, Product Development, or similar.
• Minimum 5 years employment in Customer Experience related work.
• Solid customer orientation, core understanding of the customer lifecycle and customer needs, and how customer insight and customer strategy drives experience.
• Breadth of strategic and functional experience across customer journey mapping and profiling..
• Demonstrated experience in delivering commercially successful customer solutions into the market through multiple channels, with an ability to prioritize and align multiple key stakeholders through the process.
• Solid experience and understanding of CRM practices and solutions.
• Outstanding interpersonal and written and verbal communication skills including demonstrated skills in consultation, facilitation, negotiation and influence, and capacity to interact at senior Manager level and represent VMax in external contexts.
• Empathetic change enabler who thrives on encouraging collaboration and maximizing every opportunity.
• Strong analytical and research skills.
• Strong computer literacy skills and willingness to utilize technological programs and systems.
Points to be Noted :
Job Type: Full time
Working Hours: 9:30 am to 6:30 pm
Job Location: Coimbatore
Job Mode: On site (work from the office)
Interested candidates share your profile to hariharan.vmax@gmail.com
Mail Subject: Applying for CUSTOMER EXPERIENCE LEAD
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Urgent Requirement
Job Location: Chennai
Role: Customer Support Executive
Qualification: 12th & Any degree
Process: Airtel DTH Retention (Digital TV) (No Sales & Target)
Language: Tamil, Telugu, Kannada, Malayalam & English
Chetpet, Chennai, Tamil Nadu 600031
Salary :
Tamil : 12000/- CTC
Kannada : 14000/- CTC
Malayalam : 14000/- CTC
Telugu : 14000/- CTC
Shift Timing: 09.30am - 6.30pm General Shift
Interested candidates can send resume to this mail id mp.cormet@gmail.com
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Greeting from Infosys BPM Ltd.,
We are hiring for Customer Service and Service Desk skills and please walk-in for interview on 16th, 17th, and 18th September 2022 at Chennai location
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *
https://career.infosys.com/joblist?companyhiringtype=BPM&countrycode=IN
Referral ID : PROGEN-HRODirect- 121907/109528
Interview details
Interview Date: 16th, 17th, and 18th September 2022
Interview Time: 10 AM till 12:30 PM
Interview Venue:
CHENNAI Venue:
Chennai Shols DC
Nedunchezian Salai, Sholinganallur, Chennai, Tamil Nadu 600119
Things to remember while entering the campus
Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
Please wear masks, & follow Covid protocols
Documents to Carry:
Carry a print out your updated resume;
Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Please find below Job Description for your reference:
Role Designation: Process Executive - Customer support
Excellent communication skills to attend/resolve client issues on calls/chat/mail.
Open to work in 24*7 and work from office environment
Analytical problem solvers who will understand issues and to resolve customer issues
Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
Being proactive and show the utmost respect for customers time
Good time management, ensuring all contacts with customers add value
Work from Office
Job Location : Pune and Bangalore
Qualification : Customer support- Full time Graduates
Shifts : 24*7
Experience : Freshers
Role Designation: Senior Technical Process Executive - Customer support /Service Desk
Excellent communication skills to attend/resolve client issues on calls/chat/mail.
Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
Productivity applications like Microsoft office tools.
Open to work in 24*7 and work from office environment
Analytical problem solvers who will understand issues and to resolve customer issues
Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
Being proactive and show the utmost respect for customers time
Good time management, ensuring all contacts with customers add value
Work from Office
Job Location : Pune and Bangalore
Qualification : Customer support- Full time Graduates
Service Desk - Full time BCA/BTECH/MCA/BE/MSc/BSC- Computer Science
Shifts : 24*7
Experience : 1+ Years
Documents to Carry:
Carry a printout your updated resume.
Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to note:
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Original Government ID card is must for Security Clearance.
Regards,
Infosys BPM Recruitment team.
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WALKIN INTERVIEW FOR INTERNATIONAL VOICE AND NON-VOICE PROCESS
From 0 to 5 year(s) of experience
Chennai
Time and Venue
12th September - 17th September, 11.00 AM - 5.30 PM
TRIL Infopark Ltd, 1st floor Block-C Hardy Tower Ramanujan IT SEZ, Rajiv Gandhi Salai, Tharamani, Chennai, Tamil Nadu 600113
Greetings from SITEL india.
we are hiring for international voice and Non-Voice process.
Freshers can also apply (2022 Passed out can also apply)
Immediate joiners preferred.
Predominantly night shift (5pm - 7am) any 9 hours of working including 1 hour break.
Fluent in English is must.
5 days of working
2 days of rotational week off
Rotational Night Shift.
Should be flexible for both Work from home & Work from office.
Free cab facilities will be provided for door step pick up and drop.
Location: Ramanujan IT city, Taramani.
Chennai candidates preferred or else ready to relocate to Chennai within 2 to 3 days.
Broadband connection is mandatory.
International voice process salary:
17,800 (Take home) - 20,000 (Take home) + 750 (BB Connection) + huge Incentives
International Non-voice process salary:
15,500 (Take home) - 20,000 (Take home) + 750 (BB Connection) + huge Incentives
Based on your performance.
If you are interested please forward your updated resume to this email-id: mohanasundari.sowndarrajan@sitel.com
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Walk-in-Drive for International Non Voice Process @ Chennai, HGS Healthcare 1.8 LPA
Customer Support Associate
Sutherland
0 years
Chennai
Time and Venue
8th September - 17th September , 12.30 PM - 3.30 PM
Gateway Office Parks, , A1 Block, Ground floor 16, Grand Southern Trunk Rd, Perungulathur, Tamil Nadu 600063
Contact - HR Sofia ( 7200160826 )
Greetings from Sutherland!
We are hiring freshers for International/Domestic Voice and Non Voice (Work from Office)
Roles and Responsibility
Identify and access customer needs to achieve satisfaction
Handle customer complaints and provide appropriate solutions.
Build association and trust with the customers through interactive communication..
Desired Candidate Profile
Excellent spoken and written communication Skills.
Ability to interact with customers and resolve the issues raised
Comfortable to work in a Team
Qualification
HSC
Any Bachelors Degree ( B.Com., BBA, B.Sc., B.A.,)
Post Graduation not required
Shift Details
Flexible to work in Night and Rotational Shifts
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Dear Candidate,
Warm Greetings from HGS Healthcare, Chennai
Open positions : 60
Interview Dates : 12-09-2022 to 16-09-2022
Interview Time : 9.30 AM to 6 PM
Mode of Interview : Direct Walk-In-Drive
Work From Office Process : US Healthcare-Non Voice Process
Work Location: HGS Healthcare-OIB, Ambattur Industrial Estate
Graduation is mandatory ( Only Arts & Science Graduates -2019/2020/2021/2022 passed out ) (2022 passed out-pending arrears candidates-not preferred )( MBA graduates-not preferred )
Good communication skills
Willingness to work in rotational shifts
Working Days : 5 days in a week
Free Transportation ( Pick up & Drop )
CTC : 1.8 LPA
Immediate joiners would be preferred
Interview Venue :
HGS Healthcare, 12th Floor, Tower B, Kosmo One, Plot No.14, 3rd Main Rd, Near Telephone Exchange, Ambattur Industrial Estate, Chennai-600058.
Landmark : Near Telephone Exchange
Interested candidates can directly walk-in to the above mentioned address and refer your friends.
Contact Persons :
Priya (HR)
Security - 044 42899511
Important Note:
Candidates have to bring updated resume along with Government ID proof for interview process
2nd dose vaccination proof while entering into office for interview(Its mandatory).
Please carry mask while entering into office for an interview.
Please reach us out in case of clarification ( 9444644975/044 42899511 )
Thanks & Regards
HGS Healthcare TA Team
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Greetings from e-care India Pvt Ltd.
Job Description
We are looking for Freshers to work in International Voice process-NIGHT SHIFT
(US Healthcare Process - Medical Billing)
Designation:
TRAINEE AR CALLER
Job Essentials:
Candidates having arrears can also attend the Interview.
Graduation is not Mandatory.
Any UG Graduate can attend the Interview.
Diploma candidates are also eligible
Good Oral and Written Communication is required
Willingness to work in night shift
Work Benefits:
Fixed Night Shift (6:00 Pm - 3:00am)
5 Days of Work only (Saturday and Sunday holiday)
Casual Leave Benefits.
Attractive Incentives ( Attendance & Performance)
Free cab drop.
Free refreshments will be provided.
PF & ESI Benefits
Insurance Benefit
Dinner at subsidiary rates will be provided.
Kindly Walk-in to the below location:
Interested candidates can Walk-in directly to the below mentioned venue with their Updated resume from (12-09-2022 - 16-09-2022) (Monday - Friday) between 10.30 am to 1.00 pm
e-care India
Navins WSS Towers 5th floor
106 Harris Road Chennai 2
Land Mark: Near Casino Theatre
Mount Road
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International Voice process
HTC Global Services
1 - 4 years
Chennai
Time and Venue
12th September - 16th September , 9.30 AM - 5.30 PM
HTC GLOBALE SERVICES, 3, KILAMBAKKAM VILLAGE, GST ROAD, VANDALUR,CHENNAI-48
Contact - MATHURA ( 8925948886
Roles and Responsibilities
Candidate Should have work experience in International Markets (US/UK/EU)
Receive incoming calls from Client Community and provide first level support while following policies and procedures.
Research, resolve, and respond to questions received via telephone calls, emails, and callbacks in a timely manner, in accordance with standards
Document each call verifying customer information and including all troubleshooting steps
Escalate problems to appropriate individual/group based on established guidelines and procedures
Troubleshoot, analyze and resolve customer concerns
SHIFT - US SHIFT TIMINGS
SALARY-3.5LPA
LOCATION-VANDALUR,CHENNAI
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Mega Walk in - For International Non Voice Process
INFOSEARCH BPO SERVICES PVT LTD
Hiring for Infosearch BPO Services
0 - 1 years
Chennai( Thousand Lights, Royapettah, Mount Road, Gopalapuram )
Time and Venue
12th September - 15th September , 9.30 AM - 2.00 PM
Infosearch Bpo Services, No.237,Peters road,Gopalapuram, Chennai-86. Landmark: Satyam Cinemas.
Contact - Meenakshi HR ( 9710261399 )
* Process: Image Annotation
* Shift: Night Shift
* Basic computer knowledge would be preferred
* Should be an immediate joiner
* Hiring freshers with no backlogs
* Pursuing in regular cannot be considered
* Benefits: Rs.4000 night shift allowance
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Customer Support Executive
Teleperformance (TP)
0 - 5 years
Ambattur, Chennai
Time and Venue
12th September - 15th September , 9.30 AM - 5.30 PM
82/30, Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058
Contact - Akash shaji ( 9074912894 )
Walk in interview On going at our Teleperformance Chennai branch ( Ambit It Park ,Ambattur )
Contact person
* Akash shaji
* Viyshak sukumaran
Job Summary / Overview:
Welcome to American Air Cargo Team. We are glad to have you onboard, with us, sailing towards one common goal. We provide more than 100 million pounds of weekly cargo lift to major cities in the United States, Europe, Canada, Mexico, the Caribbean, Latin America and Asia. For almost 80 years, we have consistently pushed the edge of cargo technology and expanded our network around the world
Key Responsibilities:
Complete the emails and back office data work specified by the process.
Ensure adherence to time schedules.
Be available for all briefings and updates.
Be aware of and comply with any client / process / product updates.
Share the day's performance with the TL and colleagues
Address any problems/ grievances with the TL/ TC/ TM that may have a bearing on productivity or efficiency.
Maintain high customer satisfaction rating as per the feedback taken by various agencies/ authorities.
Take steps to improve on performance based on coaching
Decision Expected
Confirm the optimal routing based on space availability
Education & Specification Training:
Graduate/HSC with 6 months of experience
Work Experience:
Minimum 6 Months of Experience
Competencies and Specific Skills
Interpersonal skills
Problem solving
Analytical Ability
Adaptability
Customer orientation
English Language Written skills
Telephone Etiquette
Basic computer skills
Flexibility
Stress tolerance
Team building /teamwork
KPI knowledge and understanding
Transaction monitoring
Interested candidates drop there Cv
* akash.shaji@teleperformancedibs.com
(+919074912894)
* viyshak.sukumaran@teleperformancedibs.com
(+917395953842)
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Challani Jewellery Mart is hiring – Customer Relationship Executives
We are looking for well-groomed good looking females very polite and pleasant in nature for our esteemed organisation.
Experience: Fresher Candidates can apply for this position,
Qualification : Any Degree or +2
Salary: Upto 22000 Per Month.
Gender : Female only
Notice Period: Immediate preferable.
Language, Tamil, English, Hindi will be Added advantage.
Location: T Nagar – Chennai.
Skills: Interpersonal Skills and Good in Communication .
Interested candidates can apply @ hr@challanijewels.com or ping me on whatsapp 07373738069.
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Hiring For Non voice Process(Female Candidates only) - ChennaiNOVAC
0 - 1 years
Chennai
Time and Venue
13th September - 15th September , 9.30 AM - 5.30 PM
Office 275, "Statesman One, Ramakrishna Mutt Rd, Mylapore, Chennai, Tamil Nadu 600004
Contact - Priyanka
Greetings from Novac ..!!!!
Join one of India's Top 100 Best Companies to Work for, Novac Technology Solutions Private Limited. As a digital transformation and cloud solutions company with expertise in various industry segments, we innovate and create a niche for organizations in an ever-evolving landscape.
Novac Technology Solutions is currently hiring for Non Voice Associate/Process Associate (Email&chat support )- Chennai.
Please read eligibility criteria before applying for the position:
Experience : Fresher or upto 1 year experience
Qualification : B.A, B.Com, B.Sc, BCA, BBA- (2019,2020,2021,2022) WITHOUT ARREARS
NOTE: 2022 passed out candidates should have all semester results.
Preferred Gender: Female
Walk - in interview Location :
Office 275, "Statesman One,
Ramakrishna Mutt Rd,
Mylapore, Chennai,
Tamil Nadu 600004
LANDMARK: Next to Bata showroom
Roles & Responsibilities
Query handling
Typing speed
Co-ordination Between departments
NOTE-CANDIDATES WHO ATTENDED THE INTERVIEW IN LAST 6 MONTHS ARE NOT ELIGIBLE
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Urgent Hiring - Allsec Technologies - Tech Support -Chennai
Allsec Technologies
0 - 2 years
Chennai
Time and Venue
13th September - 15th September , 9.30 AM - 5.30 PM
Address: Location: Allsec Technologies, Vinayaka 46C, Velachery Main Road, Velachery. Chennai 600042. 7338965725, 8248968908
Contact - Surendar ( 8939654398 )
Job description
Roles and Responsibilities:
Technical Support Executive:
Good English Communication
Handling customer queries and request for the services.
Understand customer requirement and provide the best customer service experience
Candidates who can speak Telugu/Kannada/Malayalam fluently
Day shift (8am to 9pm) any 9 hrs. Shift.
One day rotational week off
Eligibility Criteria:
Any Technical Graduation, BE / B. Tech, BSc (CS) (IT), MSc (CS), MCA. etc.,
Any Science Graduates with no backlogs
Age criteria: 18 -27 yrs.
Interview Timing: 10.00 AM to 5.00 PM
Perks and Benefits :
Accommodation would be provided for the outstation candidates for the first 15 days.
Contact Details: 8939654398/9003214905
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Huge Openings For International Voice and Non-Voice Process - AnnexMed
0 - 3 years Villupuram/Viluppuram
Time and Venue
12th September - 21st September , 10.00 AM - 5.00 PM
No : 9, Vishwalingam Layout, Fathima Layout, Viluppuram, Tamil Nadu 605602 Land Mark : Opposite to GRT Jewellers
Contact - Geetha C ( 8220529346 )
Greetings from Annexmed!!!
Dear All Job Seekers,
We have Huge Openings for International Voice and Non Voice Process
Shift : Day / Night Shift
Working Days : 5 days
Degree : Any Degree and Diploma
Process : Voice and Non Voice Process
Mode of Interview : Direct Walk in Only
Location : Villupuram
Interested Candidates Can Contact : 8220529346
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