ICICI Invites Applications Form Freshers For The Role Of e-Relationship Managers
Job Designation : e-Relationship Manager
Qualification : MBA
Experience : 0-3 yrs
Skill Set :
-Ability to manage relationships to improve relationship value of existing Clients
-Aptitude towards delivering high quality customer service with good organizational and interpersonal skills
-Excellent communication Skills
-Self-driven with Sales bent of mind
Job Description :
-Build and deepen relationships with customers to achieve increase in share of wallet and revenues through the phone channel
-Provide professional customer service to achieve high customer satisfaction and retention which should result in high Net Promoter Score
-Have complete knowledge of customer base in terms of the profile, demographics and assets in the bank
-Serve as one-point contact to the mapped customers of the bank
Apply link: https://www.icicicareers.com/website/Jobs/Hot-Jobs/2145905.html