ICICI Invites Applications Form Freshers For The Role Of e-Relationship Managers


Job Designation : e-Relationship Manager


Qualification : MBA


Experience : 0-3 yrs


Skill Set :

-Ability to manage relationships to improve relationship value of existing Clients

-Aptitude towards delivering high quality customer service with good organizational and interpersonal skills

-Excellent communication Skills

-Self-driven with Sales bent of mind


Job Description :

-Build and deepen relationships with customers to achieve increase in share of wallet and revenues through the phone channel

-Provide professional customer service to achieve high customer satisfaction and retention which should result in high Net Promoter Score

-Have complete knowledge of customer base in terms of the profile, demographics and assets in the bank

-Serve as one-point contact to the mapped customers of the bank

Apply link: https://www.icicicareers.com/website/Jobs/Hot-Jobs/2145905.html